Michael Francony is an in-house legal operations expert, also available as a consultant or fractional resource. Mind Frame is the methodology behind the work.
A structured session that maps the function, its breadth, its capability across six pillars, and the priorities and pressures in your own words. So you know exactly where you stand and what the terrain ahead looks like before the climb.
What to reinforce and keep, what to change, what to stop, what to sequence, and why in that order. Bespoke to your function, your market, and what you are actually being asked to deliver.
Standing up the designed solution and running it so it keeps working. A single stream or the full journey, stream by stream, each one building on the last.
Working with you through the full journey. Diagnostic, strategy, delivery, operations. The long-term partner who knows the terrain and what it takes to keep moving through it.
In-house or long-term engagementAt the critical moments. A fractional legal operations resource who provides structured support when the function needs it, without the overhead of a full engagement.
Fractional resourceFor one specific section of the climb. A stream diagnostic, a targeted redesign, a delivery engagement. Focused, bounded, done when the section is complete.
Stream engagementA structured two to three hour session that produces a complete picture of where a legal function stands. Six pillars scored against five cairn levels. The priorities and pressures in the GC's own words. A session record on the day, a full report within seven days, and a debrief within two weeks.
Read more about the Function DiagnosticThe 7Ds structure delivery from scoping to sustained adoption. The 5Cs drive behaviour change in parallel. Both start at the beginning of the project, not at go-live.
Read more about project and change managementPowerful when directed. Expensive when not. Early adopter, hands-on builder, and governance practitioner across six layers of the AI landscape in legal from open GenAI to AI-enabled outside counsel. Including tools piloted, tools built, and one major RFP where the right answer was not to proceed.
Read more about AI in legalStarted at CPA Global working with IP software clients across Europe and the US. Joined Novartis in 2012 across IP and Legal Operations. Based in the Mulhouse-Basel area. Available as a consultant, a fractional Head of Legal Operations, or for a permanent in-house role where the fit is right.
More about MichaelA conversation costs nothing and usually clarifies more than an hour of reading. Whatever the question, the answer starts here.
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